{"id":4079,"date":"2021-10-08T13:28:09","date_gmt":"2021-10-08T12:28:09","guid":{"rendered":"https:\/\/unihost.com\/blog\/?p=4079"},"modified":"2026-01-09T13:05:29","modified_gmt":"2026-01-09T11:05:29","slug":"custom-error-pages","status":"publish","type":"post","link":"https:\/\/unihost.com\/blog\/custom-error-pages\/","title":{"rendered":"You need to create custom error pages. Here’s why."},"content":{"rendered":"

Web server error arises, when the user requests the information that cannot be transmitted by the server. In that case, the server shows the user a special page with an HTTP status code and an offer on what to do next.<\/p>\n

You can check the full list of status codes on <\/span>Wikipedia<\/span><\/a>, but right now let\u2019s look at those that can be commonly seen on the websites:<\/span><\/p>\n

    \n
  1. 404 File Not Found. <\/b>Arises when the user requests the information that is not on the server.<\/span><\/li>\n
  2. 503 Service Unavailable.<\/b> Happens when the server does not respond at all. For example, because it is online or has run out of resources.<\/span><\/li>\n
  3. 504 Gateway Timeout. Happens when something happens on the way to the server and a request never reaches it at all.<\/span><\/b><\/li>\n
  4. 401 Unauthorized.<\/strong> A user has requested data that he does not have access to.<\/span><\/li>\n
  5. 451 Unavailable for Legal Reasons.<\/strong> A user has requested data that has been removed by a demand from the law enforcement agencies.<\/span><\/li>\n<\/ol>\n

    All these errors cause a negative reaction from the visitor \u2014 even if the errors are his own fault. Besides, standard error pages do not even offer a chance to go back to the website’s homepage \u2014 which means that everyone who gets a website error is effectively lost. And if you don’t like it \u2014 you need to make your own, custom, web pages.<\/p>\n

    How to make error pages interesting<\/span><\/h2>\n

    Good error pages can be divided in three categories \u2014 useful, entertaining and interactive. We are going to use the 404 error page as an example, because the issuement of this page depends on the user and the web developer can\u2019t do anything about it. That\u2019s why it is one of the most popular ones.<\/span><\/p>\n

    Useful<\/span><\/h3>\n

    A useful 404 error page has an error description, a possible reason for its occurence and a search field. Maybe also a link to the website\u2019s main page, a picture or an animation.<\/span><\/p>\n

    \"An<\/a>
    An error page on a tech blog Techtablets<\/figcaption><\/figure>\n

    It doesn\u2019t take much effort to make those pages (there\u2019s even a website with ready-made <\/span>templates<\/span><\/a>), yet they are perfect for the task of bringing the user back to the mainpage.<\/span><\/p>\n

    Entertaining<\/span><\/h3>\n

    There\u2019s a pretty animation or a picture on the page. A link to the homepage is also here, but usually it\u2019s not in the center of attention.<\/span><\/p>\n

    \"On<\/a>
    On Hakim El Hattab\u2019s website, the 404 page belongs to the evil eyes that blink randomly and follow the mouse cursor.<\/figcaption><\/figure>\n

    These pages are interesting and help you to add a personality to the website. On the other hand, they are not so useful and can be actually distrating.<\/span><\/p>\n

    Interactive<\/span><\/h3>\n

    There\u2019s a minigame or an app on the page. A link to the homepage should be there too, but it is secondary.<\/span><\/p>\n

    \"On<\/a>
    On the chess website lichness.org, the 404 page contains an runner minigame, with its own spin on chess.<\/figcaption><\/figure>\n

    These pages are made to call upon the positive emotions, but on the other hand they can easily distract users from their original target. For example, when I got my first 404 error at Lichess, I forgot what I was doing beforehand and it took me half an hour of countless attempts to save the black queen before I returned to the homepage.<\/span><\/p>\n

    How to make my own error page?<\/span><\/h2>\n

    The best way is to edit a page in cPanel. This method is universal and supported by most of the CMS.<\/span><\/p>\n

    How to make an error page in cPanel<\/h3>\n
      \n
    1. Log into cPanel.<\/span><\/li>\n
    2. Click <\/span>Error page <\/span><\/i>under <\/span>Advanced<\/span><\/i>.\"error<\/a> <\/span><\/li>\n
    3. Click on the page you want to edit.\"error<\/a> <\/span><\/li>\n
    4. Write your own code or take it from a template. Templates can be found at <\/span>OS-Templates<\/span><\/a> or <\/span>Fresh Design Web<\/span><\/a>.\"error<\/a><\/span><\/li>\n
    5. Click <\/span>Save<\/span><\/i>.<\/span><\/li>\n
    6. Go back to cPanel\u2019s homepage.<\/span><\/li>\n
    7. Click <\/span>File manager<\/span><\/i>.\"file<\/a><\/span><\/li>\n
    8. Open the public_html folder.<\/span><\/li>\n
    9. Click on .htaccess file.\"file<\/a><\/span><\/li>\n
    10. Click <\/span>Edit<\/span><\/i>.\"edit<\/a><\/span><\/li>\n
    11. Write <\/span>ErrorDocument 404 \/404.shtml<\/span><\/i> as the very first line and click <\/span>Save changes<\/span><\/i>.<\/span><\/li>\n
    12. Check if your 404 error page is working. Mine \u2014 <\/span>does<\/span>.<\/span><\/li>\n<\/ol>\n

      Editing the error page in WordPress<\/h4>\n

      If you edit, i.e. 404.php, it will leave the page styled after your website, but will allow you to edit text, widgets and other page elements. In order to do this:<\/span><\/p>\n

        \n
      1. Log into WordPress.<\/span><\/li>\n
      2. Click <\/span>Appearance<\/span><\/i>.\"Appearance\"<\/a><\/span><\/li>\n
      3. Click <\/span>Editor.<\/span><\/i><\/li>\n
      4. Pick a page you want to edit to the right:\"teamplates\"<\/a><\/span><\/li>\n
      5. The file contains PHP and HTML code. If you are familiar with those languages, you can edit the contents of the file however you wish. If not, you can always edit the text on the page.<\/span><\/li>\n
      6. Click <\/span>Update file<\/span><\/i>.<\/span><\/li>\n
      7. Check whether or not the page is working. Mine is <\/span>here<\/span>.<\/span><\/li>\n<\/ol>\n

        Redirecting to another page<\/h4>\n

        It allows you to use any page as a 404 page.<\/span><\/p>\n

          \n
        1. Log into <\/span>WordPress Dashboard<\/span><\/i>.<\/span><\/li>\n
        2. Click <\/span>Plugins > Add new<\/span><\/i>.\"plugins\"<\/a><\/span><\/li>\n
        3. Type <\/span>Custom 404 Pro <\/span><\/i>in the search field<\/span>.<\/span><\/i><\/li>\n
        4. Click <\/span>Install Now<\/span><\/i>.\"custom<\/a><\/span><\/li>\n
        5. Click <\/span>Activate<\/span><\/i>.\"custom<\/a><\/span><\/li>\n
        6. Go to plugin\u2019s settings.\"settings<\/a><\/span><\/li>\n
        7. Define a path to your new 404. It can be wherever you want, even on another domain.\"custom<\/a><\/span><\/li>\n
        8. Here\u2019s <\/span>an example<\/span> of such page. Here a 404 page for the subdomain is located on another subdomain.<\/span><\/li>\n<\/ol>\n

          Conclusion<\/span><\/h2>\n

          No website is safe from errors. Even the most dedicated and careful user will one day mistype and see the 404 error page. In order to make this a positive experience, we recommend making a custom error page. This will increase the chances that the users will stay on the website. Here\u2019s a shortlist of good 404 error pages for your consideration:<\/span><\/p>\n

            \n
          1. GitHub<\/span><\/a> \u2014 useful<\/span><\/li>\n
          2. Sygic<\/span> \u2014 entertaining<\/span><\/li>\n
          3. Blue Fountain Media<\/span> \u2014 interactive<\/span><\/li>\n
          4. Unihost.com<\/span> \u2014 useful<\/span><\/li>\n<\/ol>\n\n
            \n <\/div>\n\n","protected":false},"excerpt":{"rendered":"

            Web server error arises, when the user requests the information that cannot be transmitted by the server. In that case, the server shows the user a special page with an HTTP status code and an offer on what to do next. You can check the full list of status codes on Wikipedia, but right now […]<\/p>\n","protected":false},"author":7,"featured_media":2058,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-4079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-webdev","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"yoast_head":"\nYou need to create custom error pages. Here's why.<\/title>\n<meta name=\"description\" content=\"\u2714 How to make error pages interesting \u2714 How to make my own error page \u2714 How to make your own error page in WordPress - Unihost.com Blog\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unihost.com\/blog\/custom-error-pages\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"You need to create custom error pages. 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      How to make your own error page in WordPress<\/h3>\n

      If your website runs on WordPress \u2014 you already have a primitive, but a usable page. That\u2019s what it looks like on a freshly installed CMS:<\/span><\/p>\n

      \"my<\/a><\/p>\n

      WordPress considers the page a part of the website, which means that it inherits the theme. Some themes even have their own error pages:\"wordpress<\/a><\/span><\/p>\n

      But there’s a problem too. WordPress does not support setting the error pages up from cPanel and .htaccess.<\/p>\n

      There are two ways to edit the error page in WordPress \u2014 editing the error page directly and using a plugin to redirect the error page.<\/span><\/p>\n