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  • Server Administration from Unihost team experts Enough console, buddy!

    All server management tasks can be handled by our professional technicians!

Server Management

Please click/tap on icon to find out what data you should provide us with in order to complete your request. Root password is mandatory for any request. Every task is equal to 1 (one) inquiry. The amount of inquiries available for each plan is mentioned below.

Regulations of server administration are available on this page
Any works within Basic Administration during 3 days after server activation are Free of charge and don't use no inquiries.
Basic
Basic server administration
Premium
Extended server administration
Number of inquiries available (monthly)
Basic:
1
Premium:
3
Pricing for VPS/Servers purchased elsewhere, one-time
Basic:
Premium:
$99.00
Pricing for VPS/Servers purchased at Unihost (monthly)
Basic:
free
Premium:
$49.00
A technician starts with proceeding your request
Basic:
depending on tech support availability, up to 8 hours
Premium:
during 20 minutes
Setting up and tuning OS
  • OS name
  • OS version
  • architecture
  • source of OS package

This service is available only for servers with KVM-over-IP with Virtual Media. Setting up OS from clients ISO using temporary KVMoIP access (for servers in Germany) is not allowed.

Basic:
Premium:
Transfer of your VPS
  • URL for downloading VPS template (for OpenVZ)
  • virtual hard drive image (for KVM), extensions: raw(dd), vdi, vhd, vmdk
  • the access data to your old VPS
Basic:
Premium:
OS Update
  • OS name
  • OS version
Basic:
Premium:
Installing Control Panels: cPanel, ISPmanager, WebMin
  • domain name
Basic:
Premium:
Setting up Linux services
  • DNS (Bind, PowerDNS), DHCP, VPN (OpenVPN), PHP (mod_php, php-fpm, php-cgi, suphp), Ruby, Perl, HTTP (apache(itk), nginx, lighttpd), SSL, RDBMS (MySQL fork), FTP, SMTP/IMAP/POP3, denyhosts, fail2ban
Basic:
Premium:
Setting up Windows services
  • AD, DNS, DHCP, VPN (RAS, OpenVPN), RDBMS (MySQL), FTP, TS/RDP
Basic:
Premium:
Help with detecting and solving the problems
  • Detailed problem description
  • When did you notice it
  • What last actions were performed before its appearance
Basic:
Premium:
Modification of services and system settings
  • Detailed task description
  • What result do you aim at
Basic:
Premium:
Setting up data backup
  • Сopying methods: PBackup, FTP, RSYNC, DUPLICITY, BACULA
  • Access data to the server you will save your backup at
Basic:
Premium:
Setting up additional extensions and modules
  • APACHE, NGINX, PHP, PERL, RUBY
Basic:
Premium:
Optimizing your server for CMS (Wordpress, Joomla, Drupal)
  • Web-server optimization
  • SQL optimization
  • PHP optimization
  • Setting up server-based caching
  • Plugin installation
Basic:
Premium:
Server and service setup after the owners actions or the actions of the third person

Unfortunaely, there are situations when even our specialists decide not to make any interventions inside your server. Such questions can be settled individually when the situation is clear to us.

Basic:
individually
Premium:
individually

How to submit the request for administration?
Correct
Correct server management inquiry example - unihost.com

Your request is great! Our technician will proceed to your task shortly without additional explanations since you have provided everything we need.

OK'ish
Acceptable server management inquiry example - unihost.com

Even if you forgot to add something, our technician will contact you for clarifying everything and this will not be counted as a new inquiry. Considering it takes extra time, your task will be completed with a little delay.

Incorrect
Incorrect server management inquiry example - unihost.com

You will need to open a new request for installing php-fpm. This will be counted as a new inquiry. We do NOT recommend to create requests like this one, instead try to word it up nicely in your first message.

Please note that we offer assistance with setting up and configuring servers for projects of any complexity within Basic (free) and Premium Administration with any dedicated server.