{"id":13593,"date":"2022-10-03T12:10:13","date_gmt":"2022-10-03T09:10:13","guid":{"rendered":"https:\/\/unihost.com\/help\/?p=13593"},"modified":"2025-05-28T18:06:44","modified_gmt":"2025-05-28T15:06:44","slug":"how-to-identify-an-unknown-device-and-find-the-driver-os-windows","status":"publish","type":"post","link":"https:\/\/unihost.com\/help\/how-to-identify-an-unknown-device-and-find-the-driver-os-windows\/","title":{"rendered":"How to identify an unknown device and find the driver (OS Windows)"},"content":{"rendered":"<p><span style=\"font-family: Ubuntu, sans-serif; font-size: 12pt;\">After reinstalling your system or installing on a new PC, you may encounter a number of unknown devices in the Device Manager.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><!--more--><\/span><\/p>\n<p><span style=\"font-weight: 400; font-family: Ubuntu, sans-serif; font-size: 12pt;\">To solve this problem, you need to perform the following steps:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400; font-family: Ubuntu, sans-serif; font-size: 12pt;\">Open Windows Device Manager<\/span><\/li>\n<li><span style=\"font-weight: 400; font-size: 12pt;\"><span style=\"font-family: Ubuntu, sans-serif;\">Notice any device that is missing a driver (usually marked with an exclamation mark).<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400; font-family: Ubuntu, sans-serif; font-size: 12pt;\"> The first thing we need to check is the automatic update, whether or not Windows will be able to update the driver without user intervention.<\/span><\/li>\n<li><span style=\"font-weight: 400; font-family: Ubuntu, sans-serif; font-size: 12pt;\">Right-click on the device and select Update Driver (Update Driver);<\/span><\/li>\n<li><span style=\"font-weight: 400; font-family: Ubuntu, sans-serif; font-size: 12pt;\"> Select Search automatically for drivers<\/span><\/li>\n<li><span style=\"font-family: Ubuntu, sans-serif; font-size: 12pt;\"><span style=\"font-weight: 400;\"> Windows will attempt to find the update in the drivers locally stored in the drivers store. <\/span>Windows will attempt to find the driver update in the local driver storage. If Windows does not find the driver, you will be prompted to find the driver through Windows Update. Select Search for updated drivers on Windows Update;<\/span><\/li>\n<\/ol>\n<ol start=\"7\">\n<li><span style=\"font-family: Ubuntu, sans-serif; font-size: 12pt;\"><span style=\"font-weight: 400;\"> Windows Update will start searching for updates and drivers on Microsoft Update servers;. <\/span>The Windows Update service starts searching for updates and drivers on the Microsoft Update servers and offers a list of updates and drivers to install.<\/span><\/li>\n<\/ol>\n<h4><span style=\"font-family: Ubuntu, sans-serif; font-size: 12pt;\">If the first option does not work, you can use the device ID search device ID. To do so, you will need to follow these steps:<\/span><\/h4>\n<ol>\n<li><span style=\"font-weight: 400; font-family: Ubuntu, sans-serif; font-size: 12pt;\"> Open the properties of Unknown Device in Windows Device Manager and click on the Details;<\/span><\/li>\n<li><span style=\"font-weight: 400; font-family: Ubuntu, sans-serif; font-size: 12pt;\"> Select the Hardware IDs option;<\/span><\/li>\n<li><span style=\"font-weight: 400; font-family: Ubuntu, sans-serif; font-size: 12pt;\"> Copy the ID from the list;<\/span><\/li>\n<li><span style=\"font-family: Ubuntu, sans-serif; font-size: 12pt;\"><span style=\"font-weight: 400;\"> Knowing the hardware manufacturer and the device ID, you can find drivers for it. <\/span>To do so, go to the driver catalog <em>(<a href=\"http:\/\/www.catalog.update.microsoft.com\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">http:\/\/www.catalog.update.microsoft.com\/<\/a><span style=\"color: initial;\">) <\/span><\/em>and search by your ID.<\/span><\/li>\n<\/ol>\n<ol start=\"5\">\n<li><span style=\"font-weight: 400; font-family: Ubuntu, sans-serif; font-size: 12pt;\"> After searching by ID, links to driver downloads will appear at the bottom. If there are no links to the driver, do a Google search.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-size: 12pt; font-family: Ubuntu, sans-serif;\">If you need help with server administration, you can order the <a href=\"https:\/\/unihost.com\/en\/management\/\">Server Administration<\/a> service from Unihost<\/span><\/p>\n<h2><\/h2>\n<p><span style=\"font-family: Ubuntu, sans-serif; font-size: 12pt;\">\u00a0<\/span><\/p>\n<h2><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>After reinstalling your system or installing on a new PC, you may encounter a number of unknown devices in the Device Manager.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[158],"tags":[726,725],"class_list":["post-13593","post","type-post","status-publish","format-standard","hentry","category-dedicated-servers","tag-rdp-2","tag-windows-server"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to identify an unknown device and find the driver (OS Windows) - Unihost.FAQ<\/title>\n<meta name=\"description\" content=\"In this article, we will show you how to identify an unknown device and find the driver (OS Windows) - Unihost.FAQ\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unihost.com\/help\/how-to-identify-an-unknown-device-and-find-the-driver-os-windows\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to identify an unknown device and find the driver (OS Windows) - Unihost.FAQ\" \/>\n<meta property=\"og:description\" content=\"In this article, we will show you how to identify an unknown device and find the driver (OS Windows) - Unihost.FAQ\" \/>\n<meta property=\"og:url\" content=\"https:\/\/unihost.com\/help\/how-to-identify-an-unknown-device-and-find-the-driver-os-windows\/\" \/>\n<meta property=\"og:site_name\" content=\"Unihost.FAQ\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/unihost\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-10-03T09:10:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-28T15:06:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/unihost.com\/help\/minio.php?.\/unihost-logo-alt.png\" \/>\n\t<meta property=\"og:image:width\" content=\"250\" \/>\n\t<meta property=\"og:image:height\" content=\"141\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Unihost Support\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@unihost\" \/>\n<meta name=\"twitter:site\" content=\"@unihost\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Unihost Support\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/unihost.com\/help\/how-to-identify-an-unknown-device-and-find-the-driver-os-windows\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/unihost.com\/help\/how-to-identify-an-unknown-device-and-find-the-driver-os-windows\/\"},\"author\":{\"name\":\"Unihost Support\",\"@id\":\"https:\/\/unihost.com\/help\/#\/schema\/person\/bb5ae95f38577c920e6a7507888b715a\"},\"headline\":\"How to identify an unknown device and find the driver (OS Windows)\",\"datePublished\":\"2022-10-03T09:10:13+00:00\",\"dateModified\":\"2025-05-28T15:06:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/unihost.com\/help\/how-to-identify-an-unknown-device-and-find-the-driver-os-windows\/\"},\"wordCount\":322,\"publisher\":{\"@id\":\"https:\/\/unihost.com\/help\/#organization\"},\"keywords\":[\"RDP\",\"Windows Server\"],\"articleSection\":[\"02. 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