{"id":3414,"date":"2015-12-25T16:04:24","date_gmt":"2015-12-25T13:04:24","guid":{"rendered":"https:\/\/unihost.com\/help\/?p=3414"},"modified":"2024-12-19T12:24:56","modified_gmt":"2024-12-19T09:24:56","slug":"frequently-asked-question","status":"publish","type":"post","link":"https:\/\/unihost.com\/help\/frequently-asked-question\/","title":{"rendered":"How to get an answer to your question quickly"},"content":{"rendered":"<p>As usual we do not receive a lot of requests from our customers. To contact customer support and get the answer as soon as possible do the following steps.<\/p>\n<p>If you have some questions you may contact the support center of our service: <a href=\"https:\/\/unihost.com\/help\">https:\/\/unihost.com\/help\/<\/a><\/p>\n<p>You may search in our blog. To do this, please type the question in the search bar compactly.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3394 aligncenter\" src=\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost_1941241525383-300x58.png\" alt=\"poisk_Unihost_1941241525383\" width=\"300\" height=\"58\" \/ title=\"How to get an answer to your question quickly - Image 1\"><\/p>\n<p>Press the &#8220;Search&#8221; button and fid out the answer.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3396 aligncenter\" src=\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_unihost1_701311401689-300x126.png\" alt=\"poisk_unihost1_701311401689\" width=\"300\" height=\"126\" \/ title=\"How to get an answer to your question quickly - Image 2\"><\/p>\n<p>If there is no answer, to formulate Your question differently. Pay attention to the total list of blog articles and review possible answers. In the issue you will see the most commonly requested questions as well as latest added. For the convenience of our users all articles are sorted by topics, notice also that the blog is becoming wider.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3398 aligncenter\" src=\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost2_38312413371050-300x291.png\" alt=\"poisk_Unihost2_38312413371050\" width=\"300\" height=\"291\" \/ title=\"How to get an answer to your question quickly - Image 3\"><\/p>\n<p>If you did not find the answer to your question, you may contact our specialists in online chat (the chat window is in the lower right corner of the page).<\/p>\n<p>You may send a request in your Client Area. Choose &#8220;Submit a support request&#8221;. Pay attention, you should choose the Department correctly to get the answer faster. See also <a href=\"\/?p=3366\"><strong>Regulations of support service<\/strong><\/a>. Specify the priority of your request.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3404 aligncenter\" src=\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost4_3861041223753-300x233.png\" alt=\"poisk_Unihost4_3861041223753\" width=\"300\" height=\"233\" \/ title=\"How to get an answer to your question quickly - Image 4\"><\/p>\n<p>Try to write the correct topic of the query. Describe your problem in details to make us understand and reproduce it. Enter a valid email address (specified during registration), because we ignore the other requests according to our security rules, and, if possible, specify the time when the failure occurred or there was a problem.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3406 aligncenter\" src=\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost5_3591611293737-300x185.png\" alt=\"poisk_Unihost5_3591611293737\" width=\"300\" height=\"185\" \/ title=\"How to get an answer to your question quickly - Image 5\"><\/p>\n<p>Press \u00abSend\u00bb.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3408 aligncenter\" src=\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_unihost_6-300x129.png\" alt=\"poisk_unihost_6\" width=\"300\" height=\"129\" \/ title=\"How to get an answer to your question quickly - Image 6\"><\/p>\n<p>After doing this you will receive an e-mail indicating the application number and the text of your request. To monitor the status of a request log in to your account in your Client Area (password is also sent to your email).<\/p>\n<p>Press \u00abView all support requests\u00bb. You will see all your requests and their statuses.<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3410 aligncenter\" src=\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_unihost-7_3933661360683-300x98.png\" alt=\"poisk_unihost-7_3933661360683\" width=\"300\" height=\"98\" \/ title=\"How to get an answer to your question quickly - Image 7\"><\/strong><\/p>\n<p>Our experts will promptly answer your question.<\/p>\n<p>You may send applications to the regular email address to the different Departments of our Technical support also.<\/p>\n<p>Technical support:<br \/>\nE-mail: support@unihost.com<\/p>\n<p>Sales:<br \/>\nE-mail: sales@unihost.com<\/p>\n<p>Our customer service team is always ready to answer any questions about our service.<\/p>\n<p>&#8220;The correct question is the half of the answer&#8221;!<\/p>\n<p>Sincerely yours,<br \/>\nunihost.com team<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As usual we do not receive a lot of requests from our customers. To contact customer support and get the answer as soon as possible do the following steps. If you have some questions you may contact the support center of our service: https:\/\/unihost.com\/help\/ You may search in our blog. To do this, please type [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[464],"tags":[],"class_list":["post-3414","post","type-post","status-publish","format-standard","hentry","category-archive"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to get an answer to your question quickly - Unihost.FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unihost.com\/help\/frequently-asked-question\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to get an answer to your question quickly - Unihost.FAQ\" \/>\n<meta property=\"og:description\" content=\"As usual we do not receive a lot of requests from our customers. To contact customer support and get the answer as soon as possible do the following steps. If you have some questions you may contact the support center of our service: https:\/\/unihost.com\/help\/ You may search in our blog. To do this, please type [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/unihost.com\/help\/frequently-asked-question\/\" \/>\n<meta property=\"og:site_name\" content=\"Unihost.FAQ\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/unihost\/\" \/>\n<meta property=\"article:published_time\" content=\"2015-12-25T13:04:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-19T09:24:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost_1941241525383.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1330\" \/>\n\t<meta property=\"og:image:height\" content=\"259\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Unihost Support\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@unihost\" \/>\n<meta name=\"twitter:site\" content=\"@unihost\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Unihost Support\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/\"},\"author\":{\"name\":\"Unihost Support\",\"@id\":\"https:\/\/unihost.com\/help\/#\/schema\/person\/bb5ae95f38577c920e6a7507888b715a\"},\"headline\":\"How to get an answer to your question quickly\",\"datePublished\":\"2015-12-25T13:04:24+00:00\",\"dateModified\":\"2024-12-19T09:24:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/\"},\"wordCount\":387,\"publisher\":{\"@id\":\"https:\/\/unihost.com\/help\/#organization\"},\"image\":{\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/unihost.com\/help\/wp-content\/uploads\/2015\/12\/poisk_Unihost_1941241525383-300x58.png\",\"articleSection\":[\"Archive\"],\"inLanguage\":\"en\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/\",\"url\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/\",\"name\":\"How to get an answer to your question quickly - Unihost.FAQ\",\"isPartOf\":{\"@id\":\"https:\/\/unihost.com\/help\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/unihost.com\/help\/wp-content\/uploads\/2015\/12\/poisk_Unihost_1941241525383-300x58.png\",\"datePublished\":\"2015-12-25T13:04:24+00:00\",\"dateModified\":\"2024-12-19T09:24:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/unihost.com\/help\/frequently-asked-question\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/#primaryimage\",\"url\":\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost_1941241525383.png\",\"contentUrl\":\"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost_1941241525383.png\",\"width\":1330,\"height\":259},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/unihost.com\/help\/frequently-asked-question\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Unihost\",\"item\":\"https:\/\/unihost.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help\",\"item\":\"https:\/\/unihost.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How to get an answer to your question quickly\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/unihost.com\/help\/#website\",\"url\":\"https:\/\/unihost.com\/help\/\",\"name\":\"Unihost.FAQ\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/unihost.com\/help\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/unihost.com\/help\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/unihost.com\/help\/#organization\",\"name\":\"Unihost\",\"alternateName\":\"Unihost\",\"url\":\"https:\/\/unihost.com\/help\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\/\/unihost.com\/help\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/unihost.com\/help\/minio.php?2026\/01\/minio.png\",\"contentUrl\":\"https:\/\/unihost.com\/help\/minio.php?2026\/01\/minio.png\",\"width\":300,\"height\":300,\"caption\":\"Unihost\"},\"image\":{\"@id\":\"https:\/\/unihost.com\/help\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/unihost\/\",\"https:\/\/x.com\/unihost\",\"https:\/\/www.instagram.com\/unihost\/?hl=en\",\"https:\/\/www.linkedin.com\/company\/unihost-com\",\"https:\/\/www.youtube.com\/channel\/UCITKsxMDnslQY8brN3advgw\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/unihost.com\/help\/#\/schema\/person\/bb5ae95f38577c920e6a7507888b715a\",\"name\":\"Unihost Support\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\/\/unihost.com\/help\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/a0c9db17c2a0d93e8a0d5ac123f8c5db750ad4d3d5657369c0c4e480f5af77b8?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/a0c9db17c2a0d93e8a0d5ac123f8c5db750ad4d3d5657369c0c4e480f5af77b8?s=96&d=mm&r=g\",\"caption\":\"Unihost Support\"},\"sameAs\":[\"https:\/\/unihost.com\/\"],\"url\":\"https:\/\/unihost.com\/help\/author\/support\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to get an answer to your question quickly - Unihost.FAQ","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/unihost.com\/help\/frequently-asked-question\/","og_locale":"en_US","og_type":"article","og_title":"How to get an answer to your question quickly - Unihost.FAQ","og_description":"As usual we do not receive a lot of requests from our customers. To contact customer support and get the answer as soon as possible do the following steps. If you have some questions you may contact the support center of our service: https:\/\/unihost.com\/help\/ You may search in our blog. To do this, please type [&hellip;]","og_url":"https:\/\/unihost.com\/help\/frequently-asked-question\/","og_site_name":"Unihost.FAQ","article_publisher":"https:\/\/www.facebook.com\/unihost\/","article_published_time":"2015-12-25T13:04:24+00:00","article_modified_time":"2024-12-19T09:24:56+00:00","og_image":[{"width":1330,"height":259,"url":"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost_1941241525383.png","type":"image\/png"}],"author":"Unihost Support","twitter_card":"summary_large_image","twitter_creator":"@unihost","twitter_site":"@unihost","twitter_misc":{"Written by":"Unihost Support","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/#article","isPartOf":{"@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/"},"author":{"name":"Unihost Support","@id":"https:\/\/unihost.com\/help\/#\/schema\/person\/bb5ae95f38577c920e6a7507888b715a"},"headline":"How to get an answer to your question quickly","datePublished":"2015-12-25T13:04:24+00:00","dateModified":"2024-12-19T09:24:56+00:00","mainEntityOfPage":{"@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/"},"wordCount":387,"publisher":{"@id":"https:\/\/unihost.com\/help\/#organization"},"image":{"@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/#primaryimage"},"thumbnailUrl":"https:\/\/unihost.com\/help\/wp-content\/uploads\/2015\/12\/poisk_Unihost_1941241525383-300x58.png","articleSection":["Archive"],"inLanguage":"en"},{"@type":"WebPage","@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/","url":"https:\/\/unihost.com\/help\/frequently-asked-question\/","name":"How to get an answer to your question quickly - Unihost.FAQ","isPartOf":{"@id":"https:\/\/unihost.com\/help\/#website"},"primaryImageOfPage":{"@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/#primaryimage"},"image":{"@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/#primaryimage"},"thumbnailUrl":"https:\/\/unihost.com\/help\/wp-content\/uploads\/2015\/12\/poisk_Unihost_1941241525383-300x58.png","datePublished":"2015-12-25T13:04:24+00:00","dateModified":"2024-12-19T09:24:56+00:00","breadcrumb":{"@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/#breadcrumb"},"inLanguage":"en","potentialAction":[{"@type":"ReadAction","target":["https:\/\/unihost.com\/help\/frequently-asked-question\/"]}]},{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/#primaryimage","url":"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost_1941241525383.png","contentUrl":"https:\/\/unihost.com\/help\/minio.php?2015\/12\/poisk_Unihost_1941241525383.png","width":1330,"height":259},{"@type":"BreadcrumbList","@id":"https:\/\/unihost.com\/help\/frequently-asked-question\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Unihost","item":"https:\/\/unihost.com\/"},{"@type":"ListItem","position":2,"name":"Help","item":"https:\/\/unihost.com\/help\/"},{"@type":"ListItem","position":3,"name":"How to get an answer to your question quickly"}]},{"@type":"WebSite","@id":"https:\/\/unihost.com\/help\/#website","url":"https:\/\/unihost.com\/help\/","name":"Unihost.FAQ","description":"","publisher":{"@id":"https:\/\/unihost.com\/help\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/unihost.com\/help\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en"},{"@type":"Organization","@id":"https:\/\/unihost.com\/help\/#organization","name":"Unihost","alternateName":"Unihost","url":"https:\/\/unihost.com\/help\/","logo":{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/unihost.com\/help\/#\/schema\/logo\/image\/","url":"https:\/\/unihost.com\/help\/minio.php?2026\/01\/minio.png","contentUrl":"https:\/\/unihost.com\/help\/minio.php?2026\/01\/minio.png","width":300,"height":300,"caption":"Unihost"},"image":{"@id":"https:\/\/unihost.com\/help\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/unihost\/","https:\/\/x.com\/unihost","https:\/\/www.instagram.com\/unihost\/?hl=en","https:\/\/www.linkedin.com\/company\/unihost-com","https:\/\/www.youtube.com\/channel\/UCITKsxMDnslQY8brN3advgw"]},{"@type":"Person","@id":"https:\/\/unihost.com\/help\/#\/schema\/person\/bb5ae95f38577c920e6a7507888b715a","name":"Unihost Support","image":{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/unihost.com\/help\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/a0c9db17c2a0d93e8a0d5ac123f8c5db750ad4d3d5657369c0c4e480f5af77b8?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a0c9db17c2a0d93e8a0d5ac123f8c5db750ad4d3d5657369c0c4e480f5af77b8?s=96&d=mm&r=g","caption":"Unihost Support"},"sameAs":["https:\/\/unihost.com\/"],"url":"https:\/\/unihost.com\/help\/author\/support\/"}]}},"_links":{"self":[{"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/posts\/3414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/comments?post=3414"}],"version-history":[{"count":4,"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/posts\/3414\/revisions"}],"predecessor-version":[{"id":16944,"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/posts\/3414\/revisions\/16944"}],"wp:attachment":[{"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/media?parent=3414"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/categories?post=3414"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/unihost.com\/help\/wp-json\/wp\/v2\/tags?post=3414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}