1. Site transfer is carried out during off-peak hours and can take up to 5 days. We do not do emergency transfers.
  2. During 24 hours after the transfer, the user has to verify the transfer and check that the following items match the ones on the original server:
    1. Files and folders in the root folder of the website;
    2. Databases (except for the name of the database, which in some cases has to be changed);
    3. PHP version and a set of PHP modules;
    4. Permits on files in the home directory, php.ini etc.
  3. If the user found issues during the verification process, they are to notify Unihost support staff immediately, by submitting a ticket from the Client Area.
  4. Unihost support staff only transfers the website. We are not the web site’s tech support and will not maintain it past this point. We do maintain and support the hosting.
  5. Website transfer service is free.
  6. If the user has some specific suggestions for setting up a virtual or a dedicated server, they first need to learn the regulations of Basic Administration.
  7. Before submitting a request for the website tranfer, the user has to order and pay in full for the hosting, VPS or a dedicated server.
  8. Requests for the website transfer are accepted only through the ticket system or by email address support@unihost.com. The request must contain the domain name, login and password to the account on the old hosting or the the website’s FTP archive, as well as the login and password to the database. When transferring from a VPS or a dedicated server, we also require a root access to it.