- Site transfer is carried out during off-peak hours and can take up to 5 days. We do not do emergency transfers.
- During 24 hours after the transfer, the user has to verify the transfer and check that the following items match the ones on the original server:
- Files and folders in the root folder of the website;
- Databases (except for the name of the database, which in some cases has to be changed);
- PHP version and a set of PHP modules;
- Permits on files in the home directory, php.ini etc.
- If the user found issues during the verification process, they are to notify Unihost support staff immediately, by submitting a ticket from the Client Area.
- Unihost support staff only transfers the website. We are not the web site’s tech support and will not maintain it past this point.
- Website transfer service is free only for one website.
- If the user has some specific suggestions for setting up a virtual or a dedicated server, they first need to learn the regulations of server management
- Before submitting a request for the website transfer, the user has to order and pay in full for a dedicated server.
- Requests for the website transfer are accepted only through the ticket system or by email address [email protected]. The request must contain the domain name, login and password to the account on the old service root access to it.