Managed dedicated servers

Depending on the server configuration:
Standard configuration – 1 to 5 business days.
Non-standard – from 5 to 15 working days

We are working only on a prepaid basis and the minimum server order period is 1 month. We also offer payment for 3, 6, 9 and 12 months. If you need a server with a different billing cycle (for example, 2 or 5 months) please contact the sales department, and we will issue a new invoice.

There are no limitations. You can use the server for any number of websites, e-mails, domains etc. We provide complete access to the server at the root level.

Invoices on the service renewal are issued automatically with an email notification. Invoices are issued based on the billing cycle.

Billing cycle – Date of the invoice issue

• 1 month – 14 days before the due date
• 3 months – 21 days before the due date
• 6+ months -30 days before the due date

You are able to add funds to a prepaid account in Personal Account . In this case, the funds from the prepaid account will be automatically applied to all newly created service prolongation invoices.

Please contact our sales team in order to change the billing cycle.

Unihost tech support:

• Makes sure that all servers operate 24/7 in a stable manner under any circumstance.
• Under Basic package, we will perform basic software configuration after server installation.
• Under Managed package, we will complete more complex tasks from the list at any time;
• Under Managed PRO package, also provides complex server monitoring solution;

Check the Server management page for more details.

We answer in chat in 30 seconds or less. The review of your issue may take up to 20 minutes, depending on the severity of the problem and the number of issues our team is solving at the moment. Issues from customers with Managed package are given priority in such cases.

Our technical support team can help you manage your project and move it to Unihost dedicated server. Contact us to find out more.

Yes, we guarantee 99.9% uptime. For more details, look at the Service Level Agreement .

Server monitoring is not included in the Basic package. Monitoring is available within the package Managed PRO .

Under Basic administration package includes only OS installation and configuration of basic Linux OS packages. If you run Windows, you’ll have to set it up on your own. The Managed and Managed PRO packages include full customization of any OS. See work list for details.

We do not review any information on the customers’ servers unless it is necessary to solve a support ticket. For more information, check out the Unihost Privacy Policy.

Yes, of course. We do not limit any data transfer and offer you a root-level access to the server.

We allow usage of OpenVPN and torrent on the Unihost servers. If you still have doubts, please contact us in chat.
We do not allow:
phishing websites;
Warez, backdoor, crack and other websites that break the Unihost Terms of Service.

Yes, as long as you do not distribute or advertise adult on the child-, zoo- and rape subjects, as well as content that you do not have rights for. If your server is located in Germany, you will also have to block access to the server for all German IPs, preferably — using iptables.

We use professional DDoS protection, so we do not worry much about DDoS. If your business is constantly attacked by the competition, we can provide you with additional protection.

We give you 12 hours to solve the issue that leads to the abuse. If you get more than 3 abuses of the same kind, or if you refuse to solve the issue, your account and all services will be blocked.