Mailbox setup

To manage a mailbox in the cPanel go to “Email” section.

CPanel email management

To create a new mailbox or look through existing one go to “E-mail account”.


You will see two sections on the page. The first one is for mailbox creating, the second one shows the mailboxes that have been already created.

To create a mailbox, type a mailbox name.
CPanel email management

If you have several domains select one to create a mailbox.
CPanel email management

Enter and confirm a password.
CPanel email management

You will see how reliable is your password.
CPanel email management

You may use a “Password generator” to generate a reliable password. But you may use those password that you prefer.

After entering the password you will be prompted to specify the mailbox quota. This parameter specifies the amount of disk space for mailbax.
CPanel email management

When you enter all parameters press “Create an account” button.

You will see a notification that account has been created.

The created mailbox will be displayed in “Email account” sevction.
CPanel email management

Here you may see the name of account (email) and the disk space that it occupied. You may change the password, the quota, receive a mail client settings or delete the account (mailbox).

To change the password press “Change password” button next to the required account. There will be displayed fields to enter the password (with the reliability degree).
CPanel email management

You should enter a confirm the new password.Press “Change password” button. You will receive a notification that the password has been changed.

To change the quota press “Change quota” button next to the mailbox. Enter a new quota or match the box “Unlimited” and press “Change quota” button. You will get the notification that quota has been changed successfully.

To setup a mail client press “Setup mail client” next to the mailbox. You will be redirected to the page where you may download settings of the popular mail clients and see manual settings.
CPanel email management

To remove the account (mailbox) press “Delete” next to the mailbox. You will see a warning, to confirm it press “Delete” button. The account (mailbox) will be deleted.

The access to webmail (mail client in the browser)

You may control e-mails without using a mail client installed on your computer in cPanel. For this purpose there is a so called webmail.

To get the access to the mail client in your browser,go to the “Account email” section and select “Access to webmail” in the drop-down list next to the mailbox.
CPanel email management

Now you may select the webmail application.

Select the app.If you do not have any experience in working with such applications it is recommended to choose RoundCube. This app has a user-friendly interface, understandable for beginners.

After selecting you will be redirected to the mail application to manage your mail messages as in usual mail client on your computer.

Autoresponders setup

To setup autoresponders go to appropriate subsection in “Email” section.
CPanel email management

To add the new autoresponder press “Add autoresponder” button.
CPanel email management

The page of autoresponder setup will be displayed.

Specify all the parameters of the autoresponder.

  • “Encoding” – encoding the letter of autoresponder.
  • “Interval” – the waiting time (in hours) between replies to the sender with the same email address; the value must be expressed as an integer.
  • “Email” and “Domain” – address where the letter is sent.
  • “From” – the sender of the message.
  • “Theme” – the topic of the letter.
  • “This message may contain HTML code” – this option allows to use HTML code in the text of the message.
  • “Text” – the text of the message that will be sent by autoresponder.
  • “Start” and “Stop” – these settings specify the time interval in which the created autoresponder will be triggered

When you do all the changes press “Create/Change” button. You will get a notification that the autoresponder was created succesfully.

To change the existing autoresponder go to “Autoresponder” and press “Change”button next to autoresponder.
CPanel email management

The same page as when creating the autoresponder will be displayed. After editing it click on “Create/Edit” button. If everything is entered correctly you will receive a notification that the settings of the autoresponder were changed successfully.

To remove the autoresponder press “Delete” button ext to the autoresponder in the “Autoresponders” section. You will receive a notification that confirms deleting. Press “Delete autoresponder” and the autoresponder will be removed. If you do not need to remove the autoresponder, press “Cancel” button.

Сonfigure e-mail filters.

There are two subsections in the “Email” section of cPanel to configure e-mail filters. They are “Global e-mail filters” and “E-mail filters”. The difference between these two filters is: the first one configures a global filter that is setup for all e-mails in your cPanel account, the second one allows you to configure filters for every e-mail separately from others.

Сonfigure global e-mail filters must be done in the correspondent section.
CPanel email management

Press on the icon and you will get to the page with new filter creation button.
CPanel email management

Press it and you will get to the page where it is possible to create a global filter. The custom filter options will be displayed on this page.

“Filter name” – the filter name is necessary to simplify the search in the filters list.

“Rules” – you set a rule when the filter is working.

“Actions” – you set actions that will be done when the rule is triggered.

You may find out the sections descriptions in the following.

The rules.
CPanel email management

There are 2 drop-down lists and a text field that are used to create rules conditions in the “Rules” section .
CPanel email management

For example, the rule will be done when “From” field is [email protected]. The rule will work when you a receive a letter from [email protected].

Each of the drop-down list has an extensive number of possible values for more flexible configuration of the rule conditions.
CPanel email managementCPanel email management


CPanel email management

All the actions that will be done when the rule is triggered you may specify in this field.

These actions are available in the drop-list.
CPanel email management

For example, if you choose “Redirect to e-mail” you will see an additional field. You have to specify an e-mail for redirect there.
CPanel email management

You may also specify a chain of rules and (or) conditions that will activate one or several actions.

For example, you may setup a more difficult chain to activate the rule.
CPanel email management

Pay attention to “AND” and “OR” options. They describe how to check the conditions of the rule. “And” specifies that both conditions must be true for the rule to match. “OR” specifies that at least one condition must be true for the rule to match.

You may also add several additional actions.
CPanel email management

The implementation of the rule will perform two actions (as you may see on the screenshot): the e-mails redirect to a specified mailbox and then the message will be deleted from the current drawer.

To add/delete the rule conditions or actions use “+” and “-” buttons.
CPanel email management

When you add conditions or actions press “Create” button. If everything is correct you receive a notification that filter has been added successfully.

There are two buttons to remove or change the filters in the “Gobal e-mail filters” section.
CPanel email management

The procedure of the e-mail filter setup is the same as the procedure of the global e-mail filter setup. But it has one difference: you will get to the “E-mail filters” subsection where you have to choose the account (e-mail) and setup the filter.

Press “Filters management” button to get to the filter creation page (the description of it see in the “Global e-mail filters setup”). The procedure of the filter addition is similar.