Dedicated servers in Canada

Tiser

Dedicated servers in Canada are a perfect solution for those who want to launch a project with a target audience in North America. Canadian data centers are directly connected to the main internet channels in USA, which allows you to transfer data with minimal latency. At the same time, the servers’ costs are much lower than similar offers in the United States. That’s why renting a dedicated server in Canada is not only a powerful but also a profitable solution.

Servers are located in Montreal and Beauharnois. All data centers are equipped according to the N+1 scheme — in any situation, there is always a backup power source. Servers can be united into a virtualized local network. Features include KVM-over-IP and free server management.

Prices for servers in Canada from Unihost

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  • Tariff
    CPU
    RAM
    Disks
    Bandwidth
  • KSF-04
    CA FR
    Xeon E3-1225v2
    4 cores / 3.2 GHz
    16 GB DDR3
    3x 2 TB HDD
    100 Mbps
    Unlimited
    30.49
    + $ 21.75
  • KSF-05
    CA FR
    Xeon E3-1245v2
    4 cores / 3.4 GHz
    32 GB DDR3
    3x 2 TB HDD or 2x 480 GB SSD
    100 Mbps
    Unlimited
    32.68
    + $ 26.12
  • KSF-07
    CA FR
    Xeon E5-1620v2
    4 cores / 3.7 GHz
    32 GB
    Up to 64 GB
    DDR3
    2x 2 TB HDD or 2x 480 GB SSD
    100 Mbps
    Unlimited
    50.16
    + $ 38.14
  • KSF-09
    CA FR
    Xeon E3-1231v3
    4 cores / 3.4 GHz
    32 GB
    DDR3 EEC
    4x 2 TB HDD or 2x 480 GB SSD
    100 Mbps
    Unlimited
    50.16
    + $ 38.14
  • KSF-11
    CA FR
    Xeon E5-1630v3
    4 cores / 3.7 GHz
    64 GB
    DDR4 ECC
    4x 2 TB HDD
    100 Mbps
    Unlimited
    54.54
    + $ 41.42
  • KSF-12
    CA FR
    Xeon E5-1630v3
    4 cores / 3.7 GHz
    64 GB
    DDR4 ECC
    2x 480 GB SSD
    100 Mbps
    Unlimited
    54.54
    + $ 41.42
  • KSF-G1
    CA FR
    Intel Core i7-4790K
    4 cores / 4 GHz
    16 GB
    up to 32 GB
    DDR3
    240 GB SSD
    100 Mbps
    Unlimited
    38.14
    + $ 29.40
  • SYS-01
    CA FR
    Xeon D-1520
    4 cores / 2.2 GHz
    32GB
    DDR3 ECC
    4x 2 TB HDD or 2x 480 GB SSD
    250 Mbps
    Unlimited
    34.86
    + $ 27.21
  • Discount
    SYS-02
    CA FR PL GB
    Xeon E3-1230v6
    4 cores / 3.5 GHz
    16 GB
    Up to 32 GB
    DDR4 ECC
    2x 2 TB HDD or 2x 450 GB NVMe
    250 Mbps
    Unlimited
    52.86
    39.23
    + $ 49.07
  • SYS-04
    CA
    Xeon D-1540
    8 cores / 2.0 GHz
    32 GB
    Up to 64 GB
    DDR4 ECC
    4x 2 TB HDD or 2x 450 GB NVMe
    250 Mbps
    Unlimited
    54.54
    + $ 30.49
  • Discount
    SYS-05
    CA FR PL GB
    Xeon E3-1270v6
    4 cores / 3.8 GHz
    32 GB
    Up to 64 GB
    DDR4 ECC
    2x 2 TB HDD or 2x 450 GB NVMe
    250 Mbps
    Unlimited
    79.46
    72.02
    + $ 51.26
  • SYS-07
    CA FR PL GB
    AMD EPYC 7351p
    16 cores / 2.4 GHz
    128 GB
    Up to 256 GB
    DDR4 ECC
    2x 4 TB HDD or 2x 512 GB NVMe
    250 Mbps
    Unlimited
    138.69
    + $ 99.34
  • SYS-08
    CA FR PL GB
    AMD EPYC 7451
    24 cores / 2.3 GHz
    128 GB
    Up to 256 GB
    DDR4 ECC
    2x 4 TB HDD or 2x 512 GB NVMe
    250 Mbps
    Unlimited
    229.40
    + $ 163.83
  • Discount
    SYS-G4
    CA FR
    Intel Core i7-7700K
    4 cores / 4.2 GHz
    32 GB DDR4
    Up to 64 GB
    2x 450 GB NVMe
    250 Mbps
    Unlimited
    88.88
    64.37
    + $ 75.30
  • Free Setup
    LWC-02
    CA
    Xeon E3-1270
    4 cores / 3.4 GHz
    32 GB DDR3
    2x 1 TB HDD
    1 Gbps
    30 TB*
    48.90
    Install: $0
  • Discount
    LWC-03
    CA
    Xeon E5-1620v3
    4 cores / 3.5 GHz
    32 GB DDR3
    2x 2 TB HDD
    1 Gbps
    30 TB*
    75.90
    37.90
    + $ 39.90
  • Discount
    LWC-05
    CA
    2x Xeon E5-2690v2
    20 cores / 3.0 GHz
    128 GB DDR3
    2x 1 TB HDD
    1 Gbps
    30 TB*
    129.90
    123.90
    + $ 39.90
  • Discount
    LWC-06
    CA
    Xeon E-2274G
    4 cores / 4.0 GHz
    32 GB DDR4
    2x 480 GB SSD
    1 Gbps
    30 TB*
    135.90
    111.90
    + $ 39.90
  • Discount
    LWC-07
    CA
    2х Xeon E5-2630v4
    20 cores / 2.2 GHz
    64 GB DDR4
    2x 1 TB HDD
    1 Gbps
    30 TB*
    126.90
    99.90
    + $ 39.90
  • Discount
    LWC-08
    CA
    2x AMD EPYC 7402
    48 cores / 2.8 GHz
    128 GB DDR4
    2x 480 GB SSD
    1 Gbps
    30 TB*
    269.90
    212.90
    + $ 43.75
  • Discount
    LWC-09
    CA
    2х Xeon Silver 4214
    24 cores / 2.2 GHz
    64 GB DDR4
    2x 480 GB SSD
    10 Gbps
    30 TB*
    209.90
    189.90
    + $ 39.90
  • Discount
    LWC-10
    CA
    2х Xeon Gold 5218
    32 cores / 2.3 GHz
    64 GB DDR4
    2x 480 GB SSD
    1 Gbps
    30 TB*
    259.90
    255.90
    + $ 39.90
  • Hot offer!
    LWC-11
    CA
    2x AMD EPYC 7402
    48 cores / 2.8 GHz
    128 GB DDR4
    2x 480 GB SSD
    1 Gbps
    30 TB*
    219.90
    + $ 39.90
  • Discount
    OVE-RS
    CA FR PL GB
    Xeon D-1521
    4 cores / 2.4 GHz
    16 GB
    DDR4 ECC
    4x 4 TB HDD + 500 GB NVMe Customize
    500 Mbps Unlimited
    113.68
    87.32
    + $ 84.14
  • Discount
    OVE-R1
    CA FR GB
    Xeon E-2136
    6 cores / 3.3 GHz
    32 GB
    Up to 128 GB
    DDR4 ECC
    2x 500 GB NVMe
    Customize
    500 Mbps Unlimited
    107.11
    87.32
    + $ 78.58
  • Discount
    OVE-R2
    CA FR PL GB
    Xeon D-2141I
    8 cores / 2.2 GHz
    32 GB
    Up to 128 GB
    DDR4 ECC
    2x 500 GB NVMe Customize
    500 Mbps Unlimited
    113.68
    103.72
    + $ 84.04
  • Discount
    OVE-R3
    CA FR PL GB
    Xeon E-2288G
    8 cores / 3.7 GHz
    32 GB
    Up to 128 GB
    DDR4 ECC
    2x 960 GB NVMe
    Customize
    500 Mbps Unlimited
    155.25
    113.55
    + $ 114.64
  • Discount
    OVE-R4
    CA FR PL GB
    AMD EPYC 7371
    16 cores / 3.1 GHz
    128 GB
    Up to 512 GB
    DDR4 ECC
    2x 960 GB NVMe
    Customize
    500 Mbps Unlimited
    292.01
    250.16
    + $ 216.28
  • Discount
    OVE-R5
    CA FR PL GB
    2x Xeon Silver 4214R
    24 cores / 2.2 GHz
    96 GB
    Up to 384 GB
    DDR4 ECC
    2x 960 GB NVMe
    Customize
    500 Mbps Unlimited
    300.77
    264.37
    + $ 222.84
  • OVE-A1
    PL GB
    Xeon E-2386G
    6 cores / 3.5 GHz
    32 GB
    Up to 128 GB
    DDR4 ECC
    2x 512 GB NVMe
    Customize
    1 Gbps Unlimited
    117.92
    + $ 87.32
  • OVE-A2
    CA FR PL GB
    Xeon E-2388G
    8 cores / 3.2 GHz
    32 GB
    Up to 128 GB
    DDR4 ECC
    2x 512 GB NVMe
    Customize
    1 Gbps Unlimited
    155.08
    + $ 114.64
  • OVE-A3
    CA FR PL GB
    AMD Ryzen 9 5900X
    12 cores / 3.7 GHz
    32 GB
    Up to 128 GB
    DDR4 ECC
    2x 512 GB NVMe Customize
    1 Gbps
    Up to 5 Gbps Unlimited
    222.84
    + $ 163.83
  • OVE-A4
    CA FR PL GB
    AMD EPYC 7313
    16 cores / 3.0 GHz
    64 GB
    Up to 1 TB
    DDR4 ECC
    2x 960 GB NVMe
    Customize
    1 Gbps
    Up to 5 Gbps Unlimited
    299.34
    + $ 221.75
  • OVE-A5
    CA FR PL GB
    AMD EPYC 7413
    24 cores / 2.6 GHz
    128 GB
    Up to 1 TB
    DDR4 ECC
    2x 960 GB NVMe
    Customize
    1 Gbps
    Up to 5 Gbps Unlimited
    413.01
    + $ 305.90
  • OVE-A6
    CA FR PL GB
    Xeon Gold 6312U
    24 cores / 2.4 GHz
    128 GB
    Up to 1 TB
    DDR4 ECC
    2x 960 GB NVMe
    Customize
    1 Gbps
    Up to 5 Gbps Unlimited
    413.01
    + $ 305.90
  • Discount
    OVE-N1
    CA FR PL GB
    AMD Ryzen 5 Pro 3600
    6 cores / 3.6 GHz
    32 GB
    Up to 128 GB
    DDR4 ECC
    2x 512 GB NVMe +
    4x 6 TB HDD Customize
    1 Gbps
    Up to 5 Gbps Unlimited
    243.98
    227.21
    + $ 168.20
  • OVE-N2
    CA FR PL GB
    AMD Ryzen 7 Pro 3700
    8 cores / 3.6 GHz
    32 GB
    Up to 128 GB
    DDR4 ECC
    2x 480 GB SSD+
    4x 14 TB SAS Customize
    1 Gbps
    Up to 5 Gbps Unlimited
    324.48
    + $ 240.33
  • OVE-G1
    CA FR PL GB
    AMD Ryzen 5 3600X
    6 cores / 3.8 GHz
    32 GB
    Up to 64 GB
    DDR4 ECC
    2x 500 GB NVMe
    250 Mbps
    Unlimited
    113.55
    + $ 84.04
  • OVE-G2
    CA FR PL GB
    AMD Ryzen 7 3800X
    8 cores / 3.9 GHz
    64 GB
    Up to 128 GB
    DDR4 ECC
    2x 960 GB NVMe
    250 Mbps
    Unlimited
    161.64
    + $ 120.11
  • OVE-G3
    CA FR PL GB
    AMD Ryzen 5 5600X
    6 cores / 3.7 GHz
    32 GB
    Up to 64 GB
    DDR4 ECC
    2x 500 GB NVMe + 2x 4 TB HDD Custom
    250 Mbps
    Unlimited
    145.25
    + $ 109.18
  • OVE-G4
    CA PL GB
    AMD Ryzen 7 5800X
    8 cores / 3.8 GHz
    64 GB
    Up to 128 GB
    DDR4 ECC
    2x 960 GB NVMe + 2x 4 TB HDD Customize
    250 Mbps
    Unlimited
    218.47
    + $ 163.83
  • NEW
    OVE-Q1
    CA FR PL GB
    Xeon Gold 6426Y
    16 cores / 2.5 GHz
    128 GB
    Up to 1TB
    DDR5 ECC
    2x 960 GB NVMe Customize
    1 Gbps
    Up to 10 Gbps
    Unlimited
    546.34
    + $ 415.19
  • NEW
    OVE-Q2
    CA FR PL GB
    Xeon Gold 6442Y
    24 cores / 2.6 GHz
    128 GB
    Up to 1TB
    DDR5 ECC
    2x 960 GB NVMe Customize
    1 Gbps
    Up to 10 Gbps
    Unlimited
    600.98
    + $ 458.91
  • NEW
    OVE-Q3
    CA FR PL GB
    Xeon Gold 6438M
    32 cores / 2.2 GHz
    128 GB
    Up to 1TB
    DDR5 ECC
    2x 960 GB NVMe Customize
    1 Gbps
    Up to 10 Gbps
    Unlimited
    655.63
    + $ 502.62
  • NEW
    OVE-E1
    CA FR DE PL GB
    AMD EPYC GENOA 9124
    16 cores / 3.0 GHz
    128 GB
    Up to 1TB
    DDR5 ECC
    2x 960 GB NVMe Customize
    1 Gbps Unlimited
    546.34
    + $ 415.19
  • NEW
    OVE-E2
    CA FR DE PL GB
    AMD EPYC GENOA 9254
    24 cores / 2.9 GHz
    128 GB
    Up to 1TB
    DDR5 ECC
    2x 960 GB NVMe Customize
    1 Gbps Unlimited
    600.98
    + $ 458.91
  • NEW
    OVE-E3
    CA FR DE PL GB
    AMD EPYC GENOA 9354
    32 cores / 3.2 GHz
    128 GB
    Up to 1TB
    DDR5 ECC
    2x 960 GB NVMe Customize
    1 Gbps Unlimited
    655.63
    + $ 502.62
  • NEW
    OVE-E4
    CA FR DE PL GB
    AMD EPYC GENOA 9454
    48 cores / 2.7 GHz
    128 GB
    Up to 1TB
    DDR5 ECC
    2x 960 GB NVMe Customize
    1 Gbps Unlimited
    752.90
    + $ 579.13
  • NEW
    OVE-E5
    CA FR DE PL GB
    AMD EPYC GENOA 9554
    64 cores / 3.1 GHz
    128 GB
    Up to 1TB
    DDR5 ECC
    2x 960 GB NVMe Customize
    1 Gbps Unlimited
    838.14
    + $ 644.70
  • NEW
    OVE-E6
    CA FR DE PL GB
    AMD EPYC GENOA 9654
    96 cores / 3.1 GHz
    128 GB
    Up to 1TB
    DDR5 ECC
    2x 960 GB NVMe Customize
    1 Gbps Unlimited
    983.50
    + $ 764.92

Why you need a dedicated server in Canada

The most important feature of the servers in Canada is a direct connection to the USA Internet channels. This allows you to transfer data to the USA users with a minimal latency.

Advantages

Projects that need a dedicated server in Canada

These are the typical projects in USA that need a dedicated server in Canada:

  • Enterprise infrastructure — chat, database, project management system etc.;
  • Entertainment portals with a large amount of content;
  • Streaming services, for example — online cinemas;
  • Storage, processing and analysis of large amounts of data — for example, as a Big Data project;
  • Online infrastructure of an application or a game — i.e. a matchmaking server.
Advantages

Alternatives for the data centers in Canada

Servers in Canada are suitable for any project, but some projects might get more benefits in other locations. Besides servers in Canada, Unihost offers:

  • Dedicated servers in France. Dedicated servers line-up in France is a carbon copy of the Canadian line-up but is better for projects aimed at Western Europe and Northern Africa.
  • Dedicated servers in Netherlands. Dedicated servers in Amsterdam, Netherlands are perfect for all kinds of projects and offer similar features to the servers in Canada.
  • Dedicated servers in Poland. If your target audience is located in Russia or Eastern Europe, a dedicated server in Poland is a perfect pick for you.
  • Dedicated servers in Germany. German line-up is perfect for those who want a customized server for their project. With Dell PowerEdge dedicated servers you can freely exchange any hardware, while the audio and image hosting line-ups are perfect for the media portals. Note, that in Germany some kinds of content are censored and you may need to disable access to your server from inside the country.
Advantages

Included in all packages

  • 500 GB backup storage
  • Unlimited traffic
  • Basic server management
  • DDoS attack mitigation
  • IPMI/KVM-over-IP without any limits
  • vRack — Virtual LAN
  • Round-the-clock support
  • Help with transfer to our servers
  • Remote server reboot
  • Remote OS reinstallation
  • Full access to the server at the BIOS level
  • Access to the server in Rescue mode

Software available for automatic installation on servers

PO

Linux/Unix

  • AlmaLinux latest
  • Arch Linux latest
  • CentOS / CentOS Stream
  • Debian latest
  • Fedora latest
  • Rocky Linux latest
  • Ubuntu latest
  • Xubuntu Desktop
PO

Microsoft Windows

  • Windows Server 2022 Datacenter Edition
  • Windows Server 2022 Standard Edition
  • Windows Server 2019 Datacenter Edition
  • Windows Server 2019 Standard Edition
PO

Control Panel

  • Cpanel
  • Linux Plesk
  • DirectAdmin
PO

Virtualization

  • CoreOS latest
  • Proxmox VE 8
  • SolusVM Master
  • SolusVM Slave
  • VMware ESXi 8.*
  • Windows Hyper-V Server 2016/2019

The software mentioned above may be selected by you while configuring server order. Upon completion of the installation and activation, you will get access to the server on your email with the operating system already installed on it.

If this software is not suitable for you, you can install any software with the help of our administrators or by yourself through your personal account or IP-KVM access.

Advantages of renting a dedicated server in Canada from Unihost

Advantages

Server management for free

Basic management for free with every Unihost dedicated server. Also offering Managed PRO packages with monitoring for immediate troubleshooting and preventing all possible issues in advance.

Advantages

Backup storage for free

Each Unihost server in Canada comes with 500 GB backup storage. The storage is connected to the server via a VLAN and the connection is encrypted so as not to compromise the data transfer.

Advantages

IPMI/KVM-over-IP for free

If you are tired of constantly repeating the SSH commands and seeing your project in black-and-white colors of your terminal — connect to your server with KVM-over-IP. Now you can manage it as if it stands right at your desk!

Advantages

Protection from DDoS

We are using a heuristic filtration system that stops traffic from malicious IPs before it even reaches the server. Average reaction time is 1 minute. We also offer a hardware firewall for those who want to set up their own defenses.

Advantages

vRack virtual network

You want to connect two servers but do not want to buy the whole rack and waste your money on additional network cards? Connect the servers with a virtual network! It’s free and allows you to connect any amount of servers in the same data сenter.

Advantages

Up to 256 IP-addresses per server

Additional IPs will let you forget about the software incompatibilities, as well as protect your project’s control panel. In Canada, IPv6 are provided for free.

Advantages

Server management interface

A convenient Client Area that allows you to reboot or reinstall the OS, see the server stats, backup the important data and do thousands of other operations without the terminal or a remote desktop.

Advantages

Hardware firewall

Protect your servers from hackers and unnecessary stress! Hardware firewall filters all malicious traffic before it even reaches the server. You won’t have to waste the server resources on the hackers and attackers!

Advantages

NAS-storage

External NAS storage comes with up to 13 TB of space that is perfect for storing a common database for several servers. Each storage is based on the RAID10 array with SATA interface and can work with up to 10 servers at the same time.

Advantages

Green data center

Data centers use modern air conditioning tech that allows cooling each server separately with both water- and air-based cooling systems. In the end, data centers use 30% less energy on cooling.

Advantages

Replying in 30 seconds 24/7

We are working round-the-clock and will help with any questions on the phone, in chat, skype, telegram or by email. All simple issues are solved immediately, while the more complex ones get a ticket. We will not close the ticket until the customer has confirmed that the task is solved.

Advantages

Certified security

Data centers in Canada had passed a check by the ISO/IEC 27001, SOC 1 Type II and SOC 2 Type II standards and have a STAR certificate based on the CSA standards. We regularly have seminars and training on information security.

Discounts and promo offers for the servers in Canada

Loyalty

A loyalty program

Renting a server in Canada just became cheaper! Purchase servers with a billing cycle of 6 months and higher and get a discount up to 5%!

Loyalty

Welcome!

The first order of any dedicated server comes with a $10 discount.

Our data centers in Canada

The servers are located in Montreal (one data center in Montreal City itself and five in Boarnoy). Each server has several independent connections to the power grid and the Internet, each data center has diesel generators and uninterruptible power supplies, including one spare element. Data centers are equipped with a modern cooling system - each server is cooled by a separate hybrid system instead of the general air conditioning system. The new solution is 30% more economical than conventional water or air cooling.
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Dedicated servers in Canada with no installation fee

All servers have direct connection to the main highways of USA, Canada and Europe. Unlimited traffic and DDoS protection are provided for free.

FAQ

  • What is a Dedicated Server?

    A dedicated server is one of the most powerful hosting options available. A dedicated server means it is exclusively for you, so you don’t have to share your dedicated resources with anyone else.

  • How can I access my server?

    Linux server – via an encrypted SSH connection.
    Server with Windows OS – via RDP.

  • What control panels are available?

    Full list is available in shopping cart.

  • What software can be installed on the server?

    By default, we offer a dozen Linux distributions, Windows Server, several dedicated control panels and some other software. You can pick it either in the cart during the purchase or in the Unihost Client Area. You can also install any software you want, except for any that may harm the server itself or other Unihost servers.

  • Can I order additional IPs?

    Yes, it is possible to order additional IPs. You can learn more about the pricing on additional IPs for the servers in the Client Area or during the purchase procedure.
    For detailed information, please contact online support.

  • Do you provide IPv6?

    Yes, you can order both IPv4 and IPv6 addresses.

  • What is RAID?

    RAID is a technology that allows you to combine the storage drives into a single array, which helps to prevent data loss if one of the drives gets broken. RAID comes in various kinds:

    • RAID 0, used to combine two or more drives in a single array. More common in personal data storage, rarely used in business due to instabilities and proneness to failure.
    • RAID 1, a.k.a. mirroring. The second drive becomes a carbon copy of the first one. If any of them fails, all the data can still be restored from the other one.
    • RAID 10 (or RAID 0+1) is a combination of two RAID 0 arrays into a RAID 1 array. You basically get a combined array of two drives, as well as its backup copy. RAID 10 requires a minimum of four drives.
  • What is the difference between Software RAID and Hardware RAID?

    Software RAID means that the repartitioning will happen at the OS level, while Hardware RAID repartitions the drives before the OS is even loaded. The latter is more reliable and fast since the server doesn’t have to waste resources to manage the RAID structure. Besides, Hardware RAID is the only option that can survive the OS reinstallation.

  • What should I do if the server does not respond?

    You can reboot it from the Client Area. While there, you can also check the server’s stats and reinstall the OS. If for whatever reason you can’t do this, contact the Unihost support.

  • Can I get a physical access to the server?

    No. Unihost dedicated servers are located in secure facilities and we cannot grant free access to the servers due to the possible risks. Only people who have direct access to the servers are our certified employees tasked with maintenance, and even their access level depends on the tasks at hand.

  • If the hardware of my server goes down, who will be held responsible?

    All our hardware is routinely tested. If any component fails, we will replace it with an identical one, covering all bills.

  • Which Tier does your data center correspond to?

    All our data centers correspond to Tier 3 or Tier 4.

  • How long does the installation and provision of the server take?

    Depending on the server configuration:
    Standard configuration – 1 to 5 business days.
    Non-standard – from 5 to 15 working days

  • What is the minimal billing period?

    We are working only on a prepaid basis and the minimum server order period is 1 month. We also offer payment for 3, 6, 9 and 12 months. If you need a server with a different billing cycle (for example, 2 or 5 months) please contact the sales department, and we will issue a new invoice.

  • Are your dedicated servers limited in any way?

    There are no limitations. You can use the server for any number of websites, e-mails, domains etc. We provide complete access to the server at the root level.

  • How do you issue the invoice?

    Invoices on the service renewal are issued automatically with an email notification. Invoices are issued based on the billing cycle.

    Billing cycle – Date of the invoice issue

    • 1 month – 14 days before the due date
    • 3 months – 21 days before the due date
    • 6+ months -30 days before the due date

    You are able to add funds to a prepaid account in Personal Account . In this case, the funds from the prepaid account will be automatically applied to all newly created service prolongation invoices.

  • Can I change the billing period?

    Please contact our sales team in order to change the billing cycle.

  • What kind of support do you offer?

    Unihost tech support:

    • Makes sure that all servers operate 24/7 in a stable manner under any circumstance.
    • Under Basic package, we will perform basic software configuration after server installation.
    • Under Managed package, we will complete more complex tasks from the list at any time;
    • Under Managed PRO package, also provides complex server monitoring solution;

    Check the Server management page for more details.

  • How fast does the Unihost support respond?

    We answer in chat in 30 seconds or less. The review of your issue may take up to 20 minutes, depending on the severity of the problem and the number of issues our team is solving at the moment. Issues from customers with Managed package are given priority in such cases.

  • Can you help me move my project to a Unihost dedicated server?

    Our technical support team can help you manage your project and move it to Unihost dedicated server. Contact us to find out more.

  • Do you have an uptime guarantee?

    Yes, we guarantee 99.9% uptime. For more details, look at the Service Level Agreement .

  • Do you offer server monitoring?

    Server monitoring is not included in the Basic package. Monitoring is available within the package Managed PRO .

  • Do you set up the server OS?

    Under Basic administration package includes only OS installation and configuration of basic Linux OS packages. If you run Windows, you’ll have to set it up on your own. The Managed and Managed PRO packages include full customization of any OS. See work list for details.

  • How private is my information?

    We do not review any information on the customers’ servers unless it is necessary to solve a support ticket. For more information, check out the Unihost Privacy Policy.

  • Can I transfer my data to a different company?

    Yes, of course. We do not limit any data transfer and offer you a root-level access to the server.

  • Can I run torrent or OpenVPN?

    We allow usage of OpenVPN and torrent on the Unihost servers. If you still have doubts, please contact us in chat.
    We do not allow:
    phishing websites;
    Warez, backdoor, crack and other websites that break the Unihost Terms of Service .

  • Can I use your servers to store and distribute adult content?

    Yes, as long as you do not distribute or advertise adult on the child-, zoo- and rape subjects, as well as content that you do not have rights for. If your server is located in Germany, you will also have to block access to the server for all German IPs, preferably — using iptables.

  • What if my server is constantly attacked via DDoS?

    We use professional DDoS protection, so we do not worry much about DDoS. If your business is constantly attacked by the competition, we can provide you with additional protection.

  • How do you respond to abuses?

    We give you 12 hours to solve the issue that leads to the abuse. If you get more than 3 abuses of the same kind, or if you refuse to solve the issue, your account and all services will be blocked.