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Servers installation and activation usually takes no more than 12 hours. In some cases, activation of specific configurations can take up to 5 days. Please get the details about servers availability and setup time from our staff via chat or phone.
When paying for the first time with PayPal, you need to pass full account verification.
Linux/Windows Server :
The software mentioned above may be selected by you while configuring server order. Upon completion of the installation and activation, you will get access to the server on your email with the operating system already installed on it.
If this software is not suitable for you, you can install any own software by using our administrators or by yourself through your personal account or IP-KVM access.
We install and setup the OS, services, control panels and system modules. Provide the security audits and set up the OS, control panels and system modules
You no longer have to compromise! Pick a server your project needs without breaking the bank. And once you need something more, upgrade it with a single click. No more transfers!
We protect you from all kinds of DDoS attacks, including the ones on the L7. All traffic goes through the VAC-servers that analyze suspicious packages and ban the malicious IPs. We use heuristic algorithms so that even previously unknown kinds of attacks get blocked in under 2 minutes.
If you are having issues with the hardware — write to us, and we will replace it at our cost. We will also replace the working components with the new ones, but only if you foot the bill.
Dedicated servers connect to the main European network channels at 1 Gbit/s. If need be, the channel can be upgraded to a 3 Gbit/s low-latency one. All traffic is unlimited.
Reboot the server, reinstall the OS, connect to the backup storage, check out the usage stats and do many other operations directly in the browser.
Manage the server in the Remote Desktop mode and get full telemetry from it whenever you want. KVM-over-IP turns on before BIOS even loads and allows to manage the server at all points of its loading routine. IPMI enables you to get access to the data on the server even in case its CPU is down.
We give space on our backup storage with each Unihost server. The storage is connected to the server via a VLAN, and the connection is encrypted so as not to compromise the data transfer.
Datacenters comply with the ISO/IEC 27001 security standards. Employees regularly visit seminars on information security, while the direct access to the servers can be provided only to the maintenance crews called in for a ticket.
A dedicated server is one of the most powerful hosting options available. A dedicated server means it is exclusively for you, so you don’t have to share your dedicated resources with anyone else.
Linux server – via an encrypted SSH connection.
Server with Windows OS – via RDP.
We provide for free ISPmanager 6 Lite control panel to each server (market price — €7 /mo). If ISPmanager 6 is not suitable, you can purchase another panel – cPanel, Plesk. Full list is available in shopping cart.
By default, we offer a dozen Linux distributions, Windows Server, several dedicated control panels and some other software. You can pick it either in the cart during the purchase or in the Unihost Client Area. You can also install any software you want, except for any that may harm the server itself or other Unihost servers.
Yes, it is possible to order additional IPs. You can learn more about the pricing on additional IPs for the servers in the Client Area or during the purchase procedure.
For detailed information, please contact online support.
Yes, you can order both IPv4 and IPv6 addresses.
RAID is a technology that allows you to combine the storage drives into a single array, which helps to prevent data loss if one of the drives gets broken. RAID comes in various kinds:
Software RAID means that the repartitioning will happen at the OS level, while Hardware RAID repartitions the drives before the OS is even loaded. The latter is more reliable and fast, since the server doesn’t have to waste resources to manage the RAID structure. Besides, Hardware RAID is the only option that can survive the OS reinstallation.
You can reboot it from the Client Area. While there, you can also check the server’s stats and reinstall the OS. If for whatever reason you can’t do this, contact the Unihost support.
No. Unihost dedicated servers are located in secure facilities, and we cannot grant free access to the servers due to the possible risks. The only people who have direct access to the servers are our certified employees tasked with maintenance, and even their access level depends on the tasks at hand.
All our hardware is routinely tested. If any component fails, we will replace it with an identical one, covering all bills.
Depending on the server configuration:
Standard configuration – 1 to 5 business days.
Non-standard – from 5 to 15 working days
We are working only on a prepaid basis and the minimum server order period is 1 month. We also offer payment for 3, 6, 9 and 12 months. If you need a server with a different billing cycle (for example, 2 or 5 months) please contact the sales department, and we will issue a new invoice.
There are no limitations. You can use the server for any number of websites, e-mails, domains etc. We provide complete access to the server at the root level.
Invoices on the service renewal are issued automatically with an email notification. Invoices are issued based on the billing cycle.
Billing cycle – Date of the invoice issue
You are able to add funds to a prepaid account in Personal Account . In this case, the funds from the prepaid account will be automatically applied to all newly created service prolongation invoices.
Please contact our sales team in order to change the billing cycle.
Unihost tech support:
Check the Server management page for more details.
We answer in chat in 30 seconds or less. The review of your issue may take up to 20 minutes, depending on the severity of the problem and the number of issues our team is solving at the moment. Issues from customers with Managed package are given priority in such cases.
Our technical support team can help you manage your project and move it to Unihost dedicated server. Contact us to find out more.
Yes, we guarantee 99.9% uptime. For more details, look at the Service Level Agreement .
Server monitoring is not included in the Basic package. Monitoring is available within the package Managed PRO .
Under Basic administration package includes only OS installation and configuration of basic Linux OS packages. If you run Windows, you’ll have to set it up on your own. The Managed and Managed PRO packages include full customization of any OS. See work list for details.
We do not review any information on the customers’ servers unless it is necessary to solve a support ticket. For more information, check out the Unihost Privacy Policy.
Yes, of course. We do not limit any data transfer and offer you a root-level access to the server.
We allow usage of OpenVPN and torrent on the Unihost servers. If you still have doubts, please contact us in chat.
We do not allow:
phishing websites;
Warez, backdoor, crack and other websites that break the Unihost Terms of Service .
Yes, as long as you do not distribute or advertise adult on the child-, zoo- and rape subjects, as well as content that you do not have rights for. If your server is located in Germany, you will also have to block access to the server for all German IPs, preferably — using iptables.
We use professional DDoS protection, so we do not worry much about DDoS. If your business is constantly attacked by the competition, we can provide you with additional protection.
We give you 12 hours to solve the issue that leads to the abuse. If you get more than 3 abuses of the same kind, or if you refuse to solve the issue, your account and all services will be blocked.
